Last updated: 31 October 2026
These terms apply to crm.dsenergize.com and our Android apps DSE CRM, DSE POS, DSE HR and DSE Books (the "Service"), provided by DS Energize. By creating an account or using the Service, you agree to them. If you use the Service for a business, you agree on that business's behalf.
1. Accounts
- Give correct details and keep them up to date.
- Keep your password private. You are responsible for what happens under your account and your staff's accounts.
- Business owners decide which staff get access and what they can do.
- You must be at least 18 years old.
2. Acceptable use
You agree not to:
- break any law, or enter data you have no right to use;
- send spam or unwanted messages through the Service's WhatsApp, SMS or email features;
- try to reach other businesses' data, break security, or overload the Service;
- copy, resell or reverse-engineer the Service.
3. Your data
You own the data you enter. You give us permission to store, process and use it to provide, secure and improve the Service, and for our business purposes as described in our Privacy Policy. We never sell your data and never use it to harm you or your customers. You are responsible for getting consent from your customers and staff for the data you record about them.
4. Plans and payments
- Some features need a paid plan. Prices are shown before you pay and include or exclude GST as stated.
- If a payment is not made, we may limit the account until it is.
- Fees already paid are not refunded, except where the law requires it or we agree in writing.
5. Bills, taxes and records
The Service helps you make bills, GST invoices, payroll and reports, but you are responsible for checking them and for meeting your own tax and legal duties. Keep your own backups of important records.
6. Availability and changes
We work to keep the Service running and secure, but it may sometimes be down for maintenance or problems outside our control. We may add, change or remove features. For important changes, we will try to tell you in advance.
7. Ending your use
You can stop using the Service and ask for your account to be deleted at any time (see Delete your account). We may suspend or close accounts that break these terms or are used for fraud or harm.
8. Limitation of liability
The Service is provided "as is". To the extent the law allows, DS Energize is not liable for indirect losses, lost profits or lost data, and our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.
9. Governing law
These terms are governed by the laws of India. Courts in Pune, Maharashtra have jurisdiction.
10. Changes to these terms
We may update these terms. The date above shows the latest version, and using the Service after a change means you accept it.
11. Contact
DS Energize, Pune, Maharashtra, India
Email: admin@dsenergize.com